My experience with John and Bike Buddy has been exceptional!
I contacted him on Monday morning regarding my bike which was desperately in need of TLC. Within an hour and a half John had come to see me at work, instantly fixed one of my bikes issues, advised what else needed fixing and taken it away to repair it. His communication was amazing, checking that I was happy to spend the extra money needed for my unusual sized tyres and advising that because he needed to order the tyres it would take an extra day to sort my bike, which wasn’t a problem. The following day he called me to advise that my bike was ready a day early and dropped it off to my home for me! He had also gone the extra mile by finding a bracket for my back light and replacing my bell.
I cannot praise John and his service enough, I will definitely be using Bike Buddy to keep my trusty stead roadworthy in future, thank you!
13 February 2019
John not only did a ’24 hr’ fix for an aggravating Bottom Bracket issue on my race bike, it was also returned with an unexpected degrease/ clean of Chain/cassette and a ‘once over’ on my brakes too – Nice knowledgable guy and can highly recommended
16 November 2018
Having had a ongoing problem of a bottom bracket like sound,john has cured the noise.
Very happy with his diagnosis and professional quick response all in a day.
19 June 2018
Having had the local bicycle shop close down and finding myself being ill prepared (it’s a long story, I won’t bore you) for a puncture mid week on a bike I rely on to get me to work and generally everywhere from A-Z I desperately racked my brain as to what I could do so I did a quick search for bike maintenance and found John, so glad I did, rang him, he came round that evening and replaced the inner tube for a reasonable price too, no hassle, no fuss, a genuine human being, saved my bacon, good to have him around, thanks again John!
01 June 2018
Quick service and fixed all the little niggles with my bike which is now running better than ever….
13 April 2018
Excellent repair & service on my trusty stead, huge thanks to John 😁
01 April 2018
I had John do a frame swap and bike build and I am really please with his advice and great service. I would highly recommend him and I will use his expertise in future.
29 March 2018
Had a double puncture (the 2nd one a pinch due to my incompetent tyre change!) on Ginger Hill at Pyecombe but was fortunate to have John stop and come to my rescue!He generously gave me his spare tube,fitted my tyre and pumped it up.Can’t thank him enough and would not hesitate to recommend him.Thanks for the help it was very much appreciated.
26 January 2018
A month ago today, I had an bike accident on the A24, in which I was knocked unconscious, suffered facial injuries and broke my hand. Whilst recovering on the roadside, John and his brother were cycling by and came to my assistance, by recovering my bike and taking it home whilst I waited for the ambulance.
John, thank you very much for coming to my assistance, and storing my bike until I was well enough to collect it.
19 October 2017
Thanks for your help at Stan’s bike shack last week when I came in with a damaged rear tyre, I got home safely, and the replacement tyre was a big improvement on the original.
17 August 2017
I would like to thank John at Bike Buddy for the work he did on my Canyon road bike. This was the second time I have used Bike Buddy and on both occasions I have been delighted with the work that was carried out. I am of the opinion that John provides a far more personalised service than you receive from many bike shops in the area. He took the time to talk me through all the work that had been completed and even gave me some useful tips on how to maintain certain aspects of my bike. I left with my bike looking as good as new and riding beautifully. I will be recommending John to my cycling friends and will definitely be back in the future. Thanks again. Andy
05 July 2017
hi i would just like too say thanks very much for yesterday i come in with a bent hanger on my boardman mtb and you fixed it for me the gears are working ever better now once again thanks very much steve smits
19 June 2017
This was the first time I have used John’s services and I have been delighted. I gave John quite an unusual challenge in that I had converted my mountain bike into a high power e-Bike, but had some snags that I was unable to resolve and needed help. John was brilliant; exceptional customer service and great updates along the way. John was able to resolve my rear wheel alignment, and brake disc alignment, reposition and re-span my levers, check and adjust my gear mechs (front and rear) and also fit new higher gearing better matched to the bikes cruising speed. The bike now rides fantastically! I have never used a bike mechanic before, but now I consider Bike Buddy to to be my go-to place. Thank you!
29 April 2017
Just used Bike Buddy for the first time – friendly and very efficient service. Went out of his way to get the service done as quickly as possible for us. Would highly recommend John!
17 April 2017
John at Bike Buddy is without doubt the best bike mechanic is West Sussex. I ride 10 hours a week, and have used a variety of bike mechanics, but in my opinion nobody can match the diligence, care and quality of work that Bike Buddy consistently delivers time after time. After taking (or having collected) your bike to John for the first time you will be set up for the rest of your cycling life!
15 January 2017
Thank you for your hard work/skill. The bike is brilliant and looks like new again amazed with it😀👍. Road bike (which is loved and kept warm in the house) coming your way early next year. Massive thanks and what a great service.
See you soon 👍
15 November 2016
John, thanks so much for being a good samaritan today and picking me and my bike up by Steyning Bowl.
It was really good to meet you and share some time together.
I was undone by a tiny piece of flint, and the tyre was wrecked – but meeting you and sampling your superb service made the day all the more enjoyable.
All the best for you and the business.
29 October 2016
John’s service is always amazing – non-patronising and explanatory on what is required to solve the problem. My Argon 18 Nitrogen always comes back purring when John has serviced the bike, in fact I would say John goes the extra mile to make the bike operate at its best capacity and resolve the issue. Incorporating a super useful the pickup and drop off service makes using Bike Buddy a no-brainer.
26 September 2016
Many thanks for your message and your amazingly helpful service yesterday. Yes, we made it to Guildford without any further mishap!
I will certainly recommend your services to others who might be cycling in the West Sussex area.
And finally thanks for your concern as shown by your follow up enquiry – you are very kind, as well as being an excellent mechanic!
All the best
18 August 2016
I took my Bobcat out for a spin the other evening.
Wow, what a profound difference you have made to it. It rides better now that when I bought it brand new.
I didn’t realise, unbeknown to me, over the years, how much of a ‘fight’ it had become riding it.
It runs so smooth now.
It’s no wonder you (& the Mrs.) are winning ‘all’ the local road races now – with this ’secret advantage’ !
When you get a mo. perhaps you could collect my Mount Vision & work your same ‘Midas’ touch on it.
Thanks again & all the best.
15 August 2016